RETENTION AGENT

Turn cancellations into saved revenue.

The moment a subscriber tries to cancel is the highest-leverage conversation in your funnel. KODIF's Retention Agent runs that conversation on every ticket — asks why, makes the right offer, and writes the save back to billing — in your brand voice, end to end.

Works with your existing stack.

Connect Retention Agent to the tools you already use. No migrations, no manual workflows, no copy-paste.

The best subscription brands don't just handle cancellations — they prevent them.

KODIF intercepts churn intent upstream — pauses, skips, frequency changes, flavor swaps — before a customer ever asks to cancel. When cancellation is requested, a save offer fires automatically. Every path, fully autonomous, at scale, 24/7.

RETENTION SCORECARD

See what's actually saving your subscribers. Every cancellation the agent handles produces structured data — the reason, the offer, the outcome, the subscription value. You finally get the retention numbers your helpdesk could never give you.

Watch your save rate climb.

Save rate compounds month over month as the agent learns which offers save which subscribers. Last month's win becomes next month's floor.

Why they actually leave.

Captured on every ticket, rolled up by frequency — so you can fix the upstream problem, not just the next ticket.

• Too expensive
• Too much product
• Forgot I subscribed
• Going on vacation

Which offer wins which subscriber.

One agent. From cancel ticket to billing update.

Most retention tools hand you a recommendation and leave the work to your team. The Retention Agent runs the conversation in your helpdesk and writes the accepted save straight back to Recharge, Skio, or Stripe.

RUN THE MATH

How much revenue is sitting in your cancel queue?

Most subscription brands save under 5% of cancellations today. Drop in your numbers and see what you'd capture by lifting save rate.