## The fine print, in plain sight.

- **Are there really no add-on fees?**  
  Yes. One rate covers the agent, every integration, and ongoing support. No per-seat charges, no setup fee, no surprise line items at renewal.

- **What counts as a "conversation"?**  
  A conversation is one customer ticket the agent works, start to finish — however many messages it takes. Follow-ups on the same issue don't count twice.

- **What happens if I go over my volume?**  
  Nothing breaks. We bill the overage at your plan's per-conversation rate — the same rate you already pay — and flag it early so there are no end-of-month surprises.

- **Do new features cost extra later?**  
  No. Every improvement we ship to your plan tier is included — you get new capabilities as they launch, at the rate you signed up for.

- **Is implementation an extra line item?**  
  It's part of the deal. Onboarding, integration setup, and policy configuration are handled by our team at no separate cost — you're live without a project invoice.

## See the number. Keep the number.

See what KODIF would resolve, save, and earn on your real tickets — in a 30-minute live demo.