Ordergroove - Kodif

Ordergroove

Ordergroove drives subscription commerce. With KODIF, you can look up customer subscriptions, and pause/skip deliveries to empower self‑service.

Changes how often a subscription recurs by adjusting frequency settings tied to the subscription ID.

Applies a discount to a specific order in Ordergroove , often used for retention, appeasement, or promotions.

If customer is eligible for a discount, Use @Ordergroove – Add Discount to Order with the merchant from the order as merchant_id, the customer from the order as customer_id, public_id from the order as order_id and the discount_amount as 10.

Cancels a specific order in OrderGroove by its ID, giving agents and automations the ability to stop fulfillment when needed.

Cancels a subscription in OrderGroove by its ID, allowing support flows to stop ongoing deliveries when a customer opts out.

Get the subscriptions using @OrderGroove – Get Subscription by Customer ID
Present the subscriptions as bubbles ((#1 Subscription $price next order date, #2 Subscription $price next order date)) and ask the customer to select the subscription they wish to cancel
Get the most recent order from the subscription using @Ordergroove – Get Unsent Orders by Subscription ID and send a summary of the order selected and ask the customer if this is the desired subscription they want to cancel ((Yes, No)).
If Yes, then use @Ordergroove – Cancel Order by ID with the order_id
Let the customer know if the subscription was successfully cancelled.

Updates the billing date for an order in OrderGroove, useful for aligning charges with customer needs or resolving payment issues.

Ask the user for their desired bill date
Check if the date is after today
If the date informed is today, ask the customer for a day after today.
Use @Ordergroove – Change Bill Date by Order ID with the public_id from the most recent order and the date they provided

Adjusts the next order date in OrderGroove, helping delay or move up a shipment based on customer requests.

Creates a new customer address in OrderGroove so subscriptions and orders can be tied to updated delivery details.

Retrieves a customer record in OrderGroove by email, enabling quick lookups during support conversations.

Looks up a customer in OrderGroove by their email address, useful for verifying subscription and order details.

Retrieves line items associated with a subscription, so agents and automations can confirm what products are included.

Retrieves orders tied to a subscription ID in OrderGroove, allowing review of order history for recurring plans.

Fetches a product record in Ordergroove by its ID, providing key product information for support or cross-system mapping.

Fetches subscription information for a given customer ID, helping surface active plans for management or troubleshooting.

Ask the customer to provide their email address.
Use @Shopify – Get Customer by Email to retrieve the customer details
Then, using the Customer ID, get the subscriptions from @Ordergroove – Get Subscription by Customer ID
Show the active subscriptions details in a message, the details must contain the amount and delivery date for each of the subscriptions

Fetches pending orders not yet sent for fulfillment, so agents can act on queued shipments in OrderGroove.

Forces an immediate order creation and fulfillment in OrderGroove, enabling on-demand shipments for customers.

Get the most recent order from the subscription using @Ordergroove – Get Orders by Subscription ID
Ask the customer if they would like their order processed today ((Yes, No))
If they say yes, then run @Ordergroove – Send Order Now

Updates the address across all active subscriptions for a customer, ensuring future orders ship to the correct location.

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