AI Customer Support Platform | Kodif
Built to resolve.
KODIF is the AI agent that resolves, retains, and earns for ecommerce brands.
OUR STORY
Two operators who'd already lived the problem.
Norm and Chyngyz met in 2019, just before the world changed. They bonded over the same conviction: customer support was overdue for automation that actually does the work, not just deflects it.
Before KODIF, Norm built the customer support automation platform at Uber — a system automating 150 million support requests a month. He knows what it takes to resolve at a scale almost no one else has touched.
Norm
Co-founder & CTO
Chyngyz
Co-founder & CEO
Chyngyz is a repeat entrepreneur. Before KODIF he spent time in private equity, earned his Stanford MBA, and founded a 3PL company out of New Jersey — which he exited before business school.
Together, they’re building the agent they always wished they’d had: one that takes action, owns the outcome, and gets sharper every week.
OUR TEAM
The crew building KODIF.
Engineers, operators, and customer-obsessed builders — from Uber-scale automation to scrappy founders. And we're hiring.
Chyngyz
Co-founder & CEO
Nurmuhamed
Co-founder & CTO
Aiman
Demand Generation Associate
Anastasia
Product Designer
Ariel
Technical Success Manager
Begimai
Operations Associate
Craig
VP of Solutions
Eric
Founding Account Executive
Erzhigit
Backend Engineer
Evgenii
Founding Engineer
Iskender
Senior DevOps Engineer
Rajesh
Software Engineer
Taazim
Senior Implementation Engineer
Victor
Software Engineer
Yuri
Senior Integration Engineer
Sam
Customer Onboarding Manager
Austin
Demand Generation Lead
OUR VALUE
How we operate.
Six principles that decide what we build, who we hire, and how we show up for customers.
01
Customer Crazy
We're borderline obsessed with the customer — and our customers' customers. Their outcome is the only scoreboard that matters.
02
Row Together
One boat, one direction. We win as a team or not at all — egos out, oars in.
03
Extreme Ownership
See it, own it, fix it. No "not my job," no waiting for permission.
04
Superhuman Speed
We move at a pace that surprises people — shipping, responding, and resolving faster than anyone expects.
05
Two Steps Ahead
We anticipate the next problem before it lands — for our roadmap and for every customer conversation.
06
Make It Simple
Complexity is the enemy. We do the hard work to make the hard things feel effortless.
Come build with us.
See KODIF resolve your hardest tickets — and delight the customers on the other end — in a 30-minute live demo.